The Bywell

We bought a Gentoo Home

• I was immediately impressed by Cottier Grange, the beautiful driveway and landscaped grounds certainly have the wow factor! The location is fantastic, the development has a rural feel with a multitude of woodland walks on the doorstep. Purchasing my home, The Simonburn, was a great experience - the Sales Executive was very professional and organised, keeping me regularly updated throughout. They made what can be a stressful time very straightforward. The Simonburn is a fantastic style home with well-proportioned rooms and the kitchen/diner is a particularly nice space. My garden is also a very good size and for me further adds to the quiet, rural feel. I am very happy with my new home!

   

  Cottier Grange, Tyne Valley

• The Bywell house style has exceeded our expectations - we love the layout and space it has provided us with. The Sales Executive is lovely and guided us through our purchase with advice and made the whole process a joy. The handover was brilliant, all was explained in detail and we are very happy with the quality of our new home. All appliances were explained and demonstrated so we could understand how to operate them - the Site Manager had great product knowledge. We felt extremely valued and special throughout our move in day. A stressful time was made exciting and memorable by both the Sales and Site teams. We cannot fault any part of the process and can only praise Gentoo Homes, they have been fantastic with attention to detail and courtesy of our needs.

   

   

   

  Sweetbriar Park, Darlington

• Both my partner and I have experienced an exceptionally high level of customer service throughout. As first-time buyers it can be very daunting and overwhelming however the Sales Executive has been great at keeping in contact with us every step of the way, and answering all of our questions. It has been a lovely experience to date.

  The Fairways, Marsden

• I feel very lucky to own a home on this beautiful development. The Sales Executive was great at updating us and our welcome gift was a really nice touch that we were very appreciative of. The Site Manager was also very pleasant, approachable, professional and knowledgeable.

  Cottier Grange, Tyne Valley

• Our Sales Executive has offered first class service since day one - we could not thank them enough for their help so far. They have been great at keeping us up to date with everything and have always been very responsive when we have had any questions.

  Bramblewood, Hetton-le-Hole

• Very professional and always available for any questions we had. We would 100% recommend Gentoo Homes. The Assistant Site Manager has been very helpful and is always there for any enquiries.

  Meadow View, Houghton-le-Spring

• The Sales and Site teams have continued to go above and beyond, ensuring my whole experience was excellent. They are professional, friendly and an asset to Gentoo Homes. I feel they need to be recognised for their outstanding work from start to finish. I've had amazing service from every member of the Chester Gate team, from labourers to management, I'm thankful and appreciate all of their hard work too. I've recommended Gentoo Homes so much to my friends who are looking to buy a new home.

  Chester Gate, Sunderland

• From reservation to completion it has all been a really lovely experience which made buying our new home a memorable time. I particularly enjoyed our meetings with the Sales Executive as they always gave us great advice and helped at every step of our journey.

  Cottier Grange, Tyne Valley

• The Sales Executive kept in touch regularly with me. They were friendly and very professional throughout.

  Bramblewood, Hetton-le-Hole

• Fantastic communication between us and Gentoo Homes, they are easy to deal with. Any snagging was completed in a timely manner. The Site Manager is a credit to Gentoo homes and anyone purchasing a property on their site will be well looked after. Nothing was ever too much trouble and they were always there to lend a hand.

  Lanchester Rise, Lanchester

• I am very satisfied with the efforts of the whole team - the Sales Executive was great at keeping in touch during the process and has done an excellent job of helping me settle in. My home was in great condition, I was shown how to operate everything as expected and my welcome gift was very thoughtful.

  Bramblewood, Hetton-le-Hole

• The tree-lined setting and picturesque surroundings are what initially attracted us to Cottier Grange. We originated from Prudhoe and were keen to return to the area. We upsized to a modern 3 bedroom home and love the open-plan living space and our large garden. When we visited the development we were warmly welcomed by the Sales Executive who helped us every step of the way from reservation to the day we moved in. We love our new home and thank everyone at Gentoo Homes for making it possible!

  Cottier Grange, Tyne Valley

• The Sales Executive kept me updated on a weekly basis even without prompting. This is my first home and they made the purchase process a lot less stressful than it could have been. My home was in great condition at handover and everything was explained well by the Site Manager. I can't fault the whole process.

  Meadow View, Houghton-le-Spring

• We watched our new home be built from scratch and it felt fantastic to move in to it. We love it - it is well designed, light and spacious with a very generous garden. We were kept updated as promised by the Sales Executive and the Site Manager explained everything in detail.

  Cottier Grange, Tyne Valley