Gentoo Homes celebrates 5-star status

23Mar
  • 23rd March 2022

We are delighted to have been awarded five-star build status by the Home Builders Federation (HBF).

We have retained our five-star status and been recognised for our quality service throughout the home buying process, including the standard of our new homes and our exceptional customer service.

A five-star status means that more than 90% of our customers who completed the annual HBF Customer Satisfaction Survey would recommend us to a friend.

We currently have seven quality developments across the North East including our flagship Chester Gate development in Sunderland and the exclusive Cottier Grange site in the Tyne Valley.

Anthony Douglas, Operations Director at Gentoo Homes, said: “We are extremely proud to have achieved five-star builder rating for the third year running.

“As the award is determined by our customers, it makes it that bit extra special. It is a testament to the hard work and dedication of everyone here at Gentoo Homes to provide a quality service for our customers in every aspect of their homebuying journey.

“We’re building high-quality homes across the North East and knowing that more than 9 out of 10 customers are happy with the service that we’ve provided is brilliant.”

This award follows our recent success at its Meadow View development in Houghton-le-Spring, Sunderland, where Site Manager Michael Fucile received a prestigious National Housing Building Council’s (NHBC) Pride in the Job award.

You can find your dream home and a full list of our current developments here.